The holiday season is upon us, and with it comes the joyful chaos of Christmas celebrations. For businesses in the hospitality industry, this period can be both exhilarating and challenging. In this blog post, we’ll explore how TISSL’s Consumer Ordering Platform (COP) can be a game-changer, offering businesses a seamless solution to enhance efficiency, delight customers, and maximise profits during the busy Christmas rush.
Efficiency Unleashed: Streamlining Operations
The Christmas season often brings an influx of customers eager to celebrate with family and friends. Experts predict 40.1 million people will visit a hospitality venue over the festive period this year. During this time, COP steps in as the ultimate ally, streamlining operations to manage the increased demand efficiently. With COP’s user-friendly interface, your customers can place their order directly from their table, minimising wait times and ensuring a smooth flow in the hustle and bustle of festive activity.
Tableside Magic: Enhancing Customer Experience
One of the joys of the season is spending quality time with loved ones. COP’s tableside ordering feature allows customers to browse menus, customise orders, and make seamless transactions directly from their smartphones. Importantly, if staff is occupied with a large group or Christmas party, COP can seamlessly handle orders in other areas of the dining room, ensuring no one is left waiting. This not only enhances the overall dining experience but also empowers customers to enjoy the festive atmosphere without interruptions.
Profitability in Focus: Reducing Costs
Amidst the festivities, COP becomes a financial superhero for businesses. By reducing reliance on third-party apps with their hefty commission fees, COP allows establishments to keep more of their hard-earned profits. Say goodbye to excessive costs and hello to a more financially robust holiday season.
Last Christmas, 66% of restaurants surveyed reported not having enough staff available in December. COP allows some of this burden to be offloaded onto the app, helping your business cope with the demand at a more affordable cost.
Adaptable Menus: Catering to Festive Tastes
Christmas often brings unique menu offerings and promotions. COP’s menu management system enables businesses to easily import seasonal offerings, make quick changes, and keep customers informed about festive specials. Adapting to changing tastes and preferences has never been more effortless.
Data-Driven Success: Informed Decision Making
The holiday season is a prime opportunity for data-driven insights. COP provides businesses with valuable analytics, offering insights into customer preferences, popular items, and peak hours. Armed with this information, establishments can make informed decisions to optimise operations and marketing strategies during this crucial time.
In the midst of the festive hustle, COP emerges as a reliable partner for businesses looking to navigate the Christmas season seamlessly. From enhancing customer experiences to boosting profitability and providing valuable insights, COP is the secret ingredient for a successful and joyous holiday season. Embrace the power of COP and make this Christmas one to remember for both your business and your valued customers.
How to Get Started with COP
If you’re eager to embrace the transformative power of TISSL’s Consumer Ordering Platform (COP) and elevate your restaurant’s dining experience, getting started is a seamless process. Simply reach out to our sales team to let them know you’re ready to get moving with COP. Because COP is built to work alongside TISSL EPOS, your menus can be uploaded easily from the Horizon Hub, meaning you can be up and running with mobile ordering within the same business day.
At TISSL, we take pride in providing unwavering support throughout the onboarding process and beyond. Our customer-centric approach means that we’ll be with you every step of the way, assisting with any questions or concerns that may arise.