Get dine-in and delivery orders right with TISSL

Both restaurants and customers are feeling the pinch of rising costs, with households spending more on essentials and restaurants facing higher business costs.

Less money in their pockets means customers are cutting back on dining out and ordering in. When they do spend money on a meal, they expect the food and the service to be worth it. That’s why getting orders right is more important than ever. 

It all starts with investing in the right technology. Spending money when times are tough feels risky, but the benefits outweigh the costs.

Discover how kitchen display systems (KDS) and TISSL Delivery can help you reduce costly mistakes, keep guests and orders coming in, and protect your margins in hard times. 

The costs of order errors

From missed dietary requirements to late deliveries and orders that never make it to the kitchen: mistakes happen. Unfortunately, they come at a price. 

• Poor reviews – it only takes one wrong dish or delayed order for a customer to leave a bad review for your restaurant. With 94% of consumers saying they have avoided a business because of a negative online review, it’s safe to say reviews matter. 
• Lost money – every time your restaurant gets an order wrong, you lose money on food that’s already been prepared. When margins are tight, you can’t afford slip-ups.
• Disruptions during peak times – when your kitchen has to remake dishes during busy service, it slows down the line, delays every order behind it, and costs you table turns and revenue.
• Missed revenue opportunities – order errors prevent first-time visitors from becoming repeat customers who spend money over time. 

TISSL’s solutions: KDS and TISSL Delivery

TISSL supports restaurants with more than just EPOS. Discover how you can use KDS and TISSL Delivery to get every order right. 

Stay on top of every order with a KDS

A KDS is a piece of kit that displays all dine-in and takeaway orders in one place, on a tablet or touch screen monitor. It replaces the need for paper tickets and kitchen printers, giving your team real-time visibility of every order. No more lost tickets, handwriting that’s hard to read, or staff shouting across the kitchen to find out what’s next. Instead, everything’s right there on screen, organised and prioritised. Your kitchen can work faster and keep up with rush periods without losing track of a single order.

Simplify order management with TISSL Delivery

TISSL Delivery brings orders from all your delivery partners into your EPOS to simplify order management. Instead of logging into multiple platforms or entering orders manually, everything flows directly to your kitchen. No more missed orders, duplicate entries, or staff checking between screens to keep track of what’s been ordered. Your team sees every delivery order the moment it arrives, alongside your dine-in orders. This keeps your kitchen running smoothly and ensures no delivery customer is forgotten during busy periods.

The benefits for your restaurant

• Positive reviews – getting orders right means fewer bad reviews and more positive ones to show potential customers. When people are checking reviews before spending their money, they’ll see a restaurant that consistently delivers.
• Fewer disruptions – when your kitchen runs smoothly and orders are accurate the first time, you don’t lose capacity to remakes. This means faster service and more table turns during peak times.
• Revenue is protected – every remake you avoid is money back in your pocket. When you reduce wasted food, you protect the thin margins you’re working with.
• More repeat visits and orders – when times are tough, customers are price and loyalty-sensitive. Reliable, accurate service keeps them coming back instead of trying competitors. 

Want to learn more?

Discover the difference KDS and TISSL Delivery will make in your restaurants. Contact us today for more information or to book a demo.