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Think dining experience, and you immediately think about delicious food being served to your table. The company, the surroundings, the service. The tastes, the smells, the sounds.
How you paid for your meal doesn’t often feature too heavily.
Unless, that is, you’ve been forced to stand in line for ages to get your bill.
Or you’ve been overcharged.
Or your party’s been unable to split the bill.
Or you’ve been given the wrong bill altogether.
It turns out, that final step in the dining experience can leave a pretty significant mark, if it doesn’t happen simply, efficiently, and smoothly.
Convenience is now key
During the pandemic, two of the major restaurant trends that emerged were ultimate convenience and frictionless digital experience.
And while some things that emerged during the pandemic have thankfully disappeared, recent research from Deloitte has shown that convenience and a frictionless digital experience have not only remained, but continue to grow.
This marries up with the ever-increasing number of mobile and contactless payments being made in the UK – and the demand from consumers for that option.
But it doesn’t stop there…!
Technology is central to providing this consistent and efficient experience, and strong, integrated payment solutions also help drive other efficiencies too.
Because it’s not just about a single, convenient customer transaction, it’s about what that enables. Offering convenient, efficient payments speeds up everything else that’s happening.
It frees up staff, reduces waiting times and increases customer turnover too.
And it can encourage repeat visits, because customer experience and speed of service are key for consumers, particularly when it comes to deciding whether to visit a business or brand again.
With a payment solution that enables restaurants to take payments at tables, split bills and reduce errors, the final act can always be seamless and straightforward, ensuring the experience ends on a high note – for both your business and your customers.
At TISSL, we’ve recently launched TISSLPay powered by ClearAccept, an embedded payments solution purpose-built for the hospitality industry. TISSLPay has a host of features that enable restaurants to deliver a smooth and seamless payments experience, including Pay-at-Table and split billing. Discover what TISSLPay can do for your business today.
ClearAccept Ltd t/a TISSLPay is authorised and regulated by the Financial Conduct Authority under the Payment Service Regulations 2017 (FRN 926372) for the provision of payment services.
