How TISSL Swift speeds up service at every touchpoint

When managing busy restaurants, speed and high table turnover is vital for success. Your customers don’t only want a delicious dining experience, but they also want convenience and comfort.

The way UK consumers eat out has shifted recently with 38% of customers now dining out less than they did a year ago. Why? That is predominantly down to how easy it is. In fact, the UK Eating Out Market Report 2025 found that cafes, sandwich shops, fast food and supermarket to-go ranges were the leading growth areas in the eating out market due to their price points. 

This tells us two things: firstly our customers are working on a tight budget and often they need food to be fast and convenient when they decide to dine out. Secondly, when a customer is willing to spend big on a meal out, they need to be provided with an outstanding experience in order for them to be willing to regard it as a worthwhile investment and return again. 

Cue: TISSL Swift. 

How TISSL Swift works

TISSL Swift is built for your restaurant’s busiest shifts. It’s a handheld tool that enables your front of house staff to manage the entire restaurant from their pocket. 

Let’s see a scenario play out… 

New customers arrive: your staff member can immediately view on their TISSL Swift device which tables are pre-booked, which are available and of those that are available, which have been wiped down and turned over ready for the next customer. This means the group can be seated in seconds and wait time is dramatically reduced, keeping the line moving and customers happy. 

The customers are ready to order: staff are able to note down who has ordered what – along with any substitutions or dietary requirements – on their TISSL Swift device and send the order directly to the kitchen. This eliminates any errors with manual order taking, ensures nothing is forgotten as the order can easily be read back to the customers for confirmation, and delivers the order to the kitchen at pace so they can start preparing the food, helping the entire restaurant run quickly and smoothly. 

The meals are ready to be served: one glance at the TISSL Swift device shows exactly who has ordered which meal, and which seat at the table they are seated at. As a result, dishes are served on time to the correct customers and there are no delays returning items to the kitchen or waiting for additional items. The customers are able to begin their meal quickly and the status of the table can be updated on the handheld device, ensuring all staff members are aware of what stage each table is at, regardless of whether it’s in their specific serving area. 

It’s time to pay the bill: after the table has been cleared, guests often want to leave the restaurant as quickly as possible, but paying the bill can slow this down. TISSL Swift enables the bill to be split by item or by customer (with meals already allocated to specific seats) and also acts as a payment device, meaning there’s no searching for a card machine or waiting for the device to connect. Multiple payment methods are accepted and receipts can be printed at the tableside, so customers can leave as soon as they’re ready and the table can be turned over ready for the next group. 

All of that from one device 

To recap, TISSL Swift is a handheld payment device that enables your staff to: 

• View table allocations 
• Take orders
• Identify allergens & adjustments 
• Split the bill 
• Accept payments 
• Print receipts 

All of this dramatically speeds up the service in your restaurant and provides a seamless experience for both staff and customers. 

With the state of the dining industry so turbulent, any small wins that speed up table turnover are vital to grab hold of with both hands. If you’d like to find out more about TISSL Swift and the difference it could make in your restaurants, get in touch with our team via our website, or fill out the form below.