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Is your restaurant running on borrowed time? The true cost of aged EPOS systems

Staying ahead of the curve isn’t just about setting trends—it’s about keeping the machinery of your business running smoothly and efficiently. But is your restaurant’s EPOS system keeping up, or is it running on borrowed time?

The hidden costs of outdated EPOS hardware

Increased energy bills

Did you know that outdated technology can be a silent drain on your resources? A restaurant that upgrades 10+ year old hardware stands to save approximately £600 per year on energy alone. This is because modern systems are designed to be more energy-efficient and operate on less power than older models.

Frequent repairs and maintenance

Maintaining older hardware isn’t just a hassle; it’s a recurring expense. Older systems may require frequent servicing. Each call-out cost could cost not only money but valuable time—time that could have been spent enhancing customer experience. Switching to newer hardware can help you to see a significant decrease in downtime and maintenance calls, translating directly to cost savings and smoother operations.

Lost revenue due to slower service times

Every second counts in the hospitality industry, especially during peak hours. Outdated EPOS systems can be slow to process transactions and prone to crashing during busy periods, leading to longer lines and frustrated customers. By upgrading to newer hardware, transaction times improve drastically, and the faster, more reliable service can lead to an increase in customer satisfaction and repeat business.

The operational benefits of upgrading your EPOS system

Upgrading your EPOS system doesn’t just mitigate these hidden costs; it also brings tangible improvements to your daily operations:

Improved efficiency and speed

New hardware can handle more transactions faster and more reliably, which means your staff can serve customers without unnecessary delays. This efficiency boosts your team’s morale and allows them to focus more on customer interaction rather than wrestling with technology.

Enhanced security and compliance

With cyber threats evolving, the security of an outdated system can be easily compromised. Modern EPOS systems come with updated compliance measures and security protocols, ensuring that your business and customer data are protected against the latest threats.

Reduced carbon footprint

By using energy-efficient systems, not only are you saving on costs, but you’re also contributing to a greener planet. This can be a great point of pride and marketing, especially for customers who value sustainability.

Many restaurant owners who have upgraded their systems report not just quantitative benefits but also qualitative improvements in how their establishments are perceived by customers. A sleek, new system can enhance the aesthetic of your space and signal to customers that you are invested in providing a high-quality experience.

If you’re continually investing in band-aid solutions to keep an old EPOS system running, it might be time to consider an upgrade. The upfront cost is outweighed by the immediate and long-term savings, not to mention the improved security, efficiency, and customer satisfaction.

At TISSL, we understand that transitioning to new hardware can seem daunting. That’s why we offer tailored financial solutions like Revenue Financing through TISSLPay, powered by ClearAccept, to help manage the costs effectively. Why wait to reinvest in your business’s success?

Ready to stop the clock on your old system? Contact us today to find out how easy upgrading can be, and let us help you set your restaurant up for future success. Contact a member of our team by calling 01908 525800 or email You can also use the contact form below.

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