More than an EPOS: how TISSL helps restaurants work faster and smarter

Running a restaurant means constantly looking for ways to turn more tables, bring in more revenue, and do more with less. That’s one of the reasons our customers choose TISSL EPOS. By bringing orders, payments and performance insights for all venues into one place, our EPOS system gives multi-site restaurants the control and visibility they need to achieve greater efficiency across the business.

TISSL EPOS enables restaurants to speed up service and run leaner operations, but it doesn’t stop there. Beyond EPOS, TISSL offers a range of products you can use to improve efficiency across deliveries, order management, menu planning and customer payments. 

Get more from TISSL for faster and smarter service

When you’re happy with your EPOS provider, it makes sense to see how far that relationship can take you. Discover how TISSL makes that easy, with a whole ecosystem of tools designed to help you get more from your technology.

Reduce wait times with self-service kiosks

Most diners share one thing in common: they don’t like to wait. One survey showed that 71% of in-house diners are upset if they wait more than 10 minutes to be seated or served. Another found that the longer customers wait, the more likely they are to leave before ordering. No matter how busy your restaurants get, you never want customers to leave before dining. Besides missed revenue, it’s bad for your reputation.  

More staff and tables may seem like the only solution to reducing wait times, but we have another one: self-service kiosks. Instead of waiting for someone to take their order, customers can do so when they’re ready. Orders go straight from kiosks to your kitchens, meaning no delays or errors. Because order taking is handled by kiosks, staff can focus on serving, helping you turn tables faster.

Get a clear view of orders with kitchen display systems

When service is busy and orders are coming in thick and fast, it’s easy for something to get missed or miscommunicated. Every mistake means a customer waiting longer than they should. 

Kitchen display systems (KDS) give your kitchen team a real-time view of every order, replacing paper tickets and verbal instructions with a clear and organised digital screen. Orders are displayed the moment they’re placed, so nothing gets lost in translation between front and back of house. The result is faster preparation, fewer mistakes, and smoother service from the moment a customer orders to the moment their food arrives.

Turn tables faster with TISSL Swift 

Self-service kiosks solve the problem of long waits, but they may not be ideal for restaurants that want to deliver tableside service. These venues need a way for staff to take orders and payments when customers are ready, without waiting for payment terminals to become available. 

TISSL Swift enables staff to take customer orders and payments at tables, reducing the time between a customer ordering and paying. Faster orders and payments mean tables become available sooner, helping you serve more guests without compromising on customer experience. 

Get delivery orders right with TISSL Delivery 

Delivery is a significant revenue stream for most restaurants, with delivery and takeaway accounting for 27% of total restaurant revenue in the UK in 2025. But managing delivery orders across multiple platforms can be time-consuming. Manually re-entering orders into your POS system not only slows down service but increases the risk of mistakes that can lead to unhappy customers, refunds and poor online reviews.

TISSL Delivery solves this problem by connecting your delivery orders to your POS, so everything is managed in one place. Orders are automatically sent to the kitchen, reducing manual input and helping you process requests quickly. With fewer errors and faster order handling, your restaurants can keep up with the demand while maintaining a high standard of service.

Save time and reduce errors with Menu Staging

Keeping your menu up to date might not seem like a time-consuming task, until you’re doing it manually across multiple locations or in the middle of a busy service. From a dish listed online that’s no longer available to missing allergen information, an outdated menu can frustrate customers before they’ve even placed an order. The knock-on effects go further than a single complaint, with 91% of unhappy customers leaving and never coming back. Menu-related frustrations can hurt your reputation and revenue long before you notice it at the till. 

With TISSL’s Menu Staging, you can prepare and schedule menu changes in advance, so updates go live exactly when you need them to, without any last-minute scrambling. Seasonal changes, price updates, and weekly specials are all handled ahead of time. It’s a small change that saves your team a surprising amount of time, and removes the risk of staff working from an outdated menu. 

Go beyond the till to serve faster and smarter with TISSL

The best EPOS partnerships go beyond the till. That’s why TISSL isn’t just an EPOS provider, but a fully-fledged restaurant technology partner.  So whether you’re an existing user or a restaurant looking for an EPOS that delivers more value, contact us today to learn more about our products.